because comcast is the shit. they are awesome to work for, and i love their internet. out of the 100+ lod there are, only a few are unhappy. thats what, 5%? you cant make everyone happy, but if someone expects to pay 45 bucks a month, and download a HD a month worth of junk, and expect the neighbor to check email and watch random videos and pay the same..sorry. capped bitch